Your customers may go through a complete end-to-end B2B purchasing experience when you have a fully-functioning portal using Cloudfy.

While your larger traditional customers might still benefit from the long-term relationships they've constructed with profits team, there's a growing demand and expectation for online self-service.

Sales relationships will not be substituted with this trend, but processes will be faster, better and will meet your customers' needs. At the same time, your sales team can cut back time on administrative tasks and be valued product experts and facilitators while your company gets to be more efficient.

For example, more than 20,000 businesses who work with Macfarlane Packaging, the largest supplier of protective packaging in the united kingdom and Ireland, can complete everything from order to payment while using Macfarlane simplicit-e solution, run by Cloudfy.

Customer rapport

The first step would be to open a trade account. The procedure couldn't be simpler; a short online form asks basic questions about the registering business, these products they're thinking about and also the payment arrangements they would like. In no time they will have a login you can use from the home page or product pages to place their orders.

Seamless processes

The portal can be interfaced with customers' in-house ordering systems and could be configured to match their very own stock-keeping units (SKUs). Different users might have different amounts of access, depending on what they need to purchase and their spending limits. If your business has multiple sites, then products for every location can be displayed. To handle volumes and also to minimize waste, a full selection of reports is provided.

Easy access

The comprehensive service isn't restricted to desktop. It can also be accessed using a wholesale client ordering app and may integrate along with other e-trading platforms. For purchasers with their own business-wide procurement systems, the service can be integrated using punchout.

Easy ordering

Customers may use an 'e-to-e' facility to email orders or to use file transfer options such as Dropbox. There are also simple to use templates, favorites lists and a repeat order option where customers can view their order background and use a 'quick order' function.

Around the clock

There's no need to wait until the following day to place a purchase. Online self-service implies that orders can be placed when they're needed and could be enroute as soon as possible. Real-time order reports can be simply accessed too.

Everyone's informed

When orders are confirmed, customers' goods inwards departments receive automated emails with information about when the delivery is due. Once the order has arrived a delivery receipt will be returned which can generate a bill and trigger an automatic payment – seamlessly – if customers choose this option.

Your salespeople may also have a close eye on customer orders and inventory levels, and place orders for your clients too with the help of Cloudfy’s sales person mobile app.

Implementation within the Cloud

Cloudfy was created right from the start to meet the requirements of the B2B market. It includes many advanced features and powerful integration with major business systems as standard to ensure that a comprehensive end-to-end B2B solution could be implemented quickly and cost-effectively.

As a Cloud-based software-as-a-service (SaaS) solution, Cloudfy can be obtained with an easy-to-manage subscription basis so there's no need for top capital costs at the start. Innovations to keep your site the main thing on B2B ecommerce are regularly deployed in the Cloud, which means you don't have to be worried about time-consuming upgrades either.